Data center, ITIL, and automation specialist SYSback is now expanding its offerings to include capacity management software from IT solution leader TeamQuest.
TeamQuest's innovative solutions for performance and capacity management simplify business-critical IT processes across complex IT infrastructure environments in a reliable and secure manner. The partnership with TeamQuest empowers SYSback to distribute and implement these innovative solutions for their own clients in Germany and elsewhere in the EU.
The introduction of TeamQuest in large IT storage and server environments not only creates unprecedented transparency and visibility, but in many cases, can also eliminate the need to purchase entirely new storage devices, hard drives, and servers. That’s because “TeamQuest brings completely new insights into the ITIL process of capacity management,” says Olaf Windhaeuser, SYSback’s Head of Area Management Services.
Up until now, SYSback’s impressive range of products had lacked a capacity management solution. That solution has made a real difference in the way we connect data center management with the business objectives of our customers. With its Business Value Dashboards and ability to predict demand by simulating hypothetical, "what if" scenarios, TeamQuest software goes far beyond technical details. It enables organizations to link technical data to financial outcomes, making it much easier to align the goals of IT with those of the business.
With the addition of TeamQuest’s software suite, SYSback is strengthening its already robust portfolio of IT operations management processes, making it easy for clients to perform the vital tasks of capacity and performance management. By combining its high-quality server and storage architectures with capacity planning, configuring, and operating software from TeamQuest, SYSback now boasts a data storage solution that is completely comprehensive.
"SYSback is an ideal partner for us, in large part because of their expertise in data center management, automation, cloud computing, server, and storage systems, ITIL, and IT operations," said Oskar Hildenbrand, Regional Sales Director, TeamQuest Central Europe. “TeamQuest needs partners who are very well acquainted with operational processes and project management in large infrastructure environments.” With these two IT powerhouses working together, IT infrastructure management in Germany is about to become a lot easier -- and a lot more powerful.
SYSback specializes in data center management, high-availability, virtualization, computer networking, and data security solutions. The SYSback performance spectrum is made possible by a large, expert team in the areas of professional services, consulting services and managed services. SYSback offers solutions that are tailored to meet customer requirements, from planning, to full integration, to fault-tolerant operation and subsequent optimization.
This means that SYSback is completely replacing the traditional "PLAN, BUILD, RUN, OPTIMIZE" cycle in IT with its more efficient service lines. SYSback also offers consulting, automation solutions, trainings, ITIL® training, monitoring, and a help desk -- SYSback offers a truly comprehensive, 360° solution for medium- and large-sized customers. SYSback has locations in Frankfurt, Cologne, Dresden, and Hamburg, where its headquarters are located on the Alster. You can find our complete portfolio at: www.sysback.de
TeamQuest help IT teams to control costs, avoid risks, and communicate value. At TeamQuest, our goal is to help you do IT better. Our decades of experience in disciplines like performance management and capacity planning keep us completely focused on enhancing the value your IT team brings to the business. More specifically, we help organizations elevate IT maturity and optimize your infrastructure to deliver as much business value as possible while minimizing both costs and risk. TeamQuest solutions provide transparency, provide purpose-built views of information for different stakeholders, and transcend the boundary between IT and the business. We offer observation, analysis, prediction, and guidance all in one, integrated platform.
Phone: +49 (0)69 6 77 33 466