Suramericana Selects TeamQuest to Ensure IT Service Optimization for its Customers

    Largest South American insurer provides services to 8.4 million customers

    Clear Lake, Iowa, December 5, 2013

    TeamQuest Corporation, the global leader in IT Service Optimization, today announced Suramericana as its newest customer using the TeamQuest Performance Suite of Capacity Management solutions.

    “Our ability to provide detailed analysis of the working environment will help Suramericana accurately and efficiently help the business deliver the services necessary to help the company meet the demands of their customers,” said TeamQuest Director of Global Partners and Channel Sales Manuel Rivera.

    Suramericana will use TeamQuest AnalyzerTeamQuest SurveyorTeamQuest Predictor and TeamQuest CMIS to ensure their organizations have enough capacity to supply services to customers, accurately confirm costs, and properly plan and prepare for current and future business needs.

    “TeamQuest provides us the luxury of precisely identifying infrastructure for new business processes, ensuring availability, modeling scenarios to our specific business needs, and properly managing the peaks of growth experience throughout the year,” said Engineering Director of IT Juan Fernando Gamboa U.

    SURAMERICANA S.A. is a Colombian Insurance & Social Security company, subsidiary of Grupo de Inversiones Suramericana that handles investments in the insurance and social security sectors.

    Suramericana’s corporate purpose is to fully satisfy the community's needs with regard to security and savings, with products such as life and general insurance, occupational risk coverage and healthcare.


    TeamQuest is the global leader in IT Service Optimization, delivering automated, comprehensive and real-time performance analysis covering everything from apps to servers to storage. TeamQuest software enables organizations to accurately analyze, predict, manage and measure the performance of highly dynamic, multi-vendor environments. Enterprises around the world trust TeamQuest solutions to proactively improve latency, mitigate financial risk, and reduce cost. For more information, please visit