The first quarter is over. Is the business asking, "What have you done for me lately?" If so, take a look at the survey and find out what IT managers are doing in their environment. A few IT managers can say they're efficiently meeting the demands of business and are a step ahead of requests and problems. However, most IT managers are having issues managing their dynamic, heterogeneous environments. Internal and external cloud, virtual machine management, IT maturity, and service level management are covered in the survey. Take a look below.
Speaking of maturity, one company used ITIL processes to achieve more than £1,000,000 in cost avoidance. Find out how they did it below.
Review survey findings about the state of IT efficiency from IT leaders across the United States. Discover what they're saying about managing virtual machines, how they deal with unexpected IT issues, and how this affects the importance of capacity management in their environment.
Find out how a global leader serving major international exchanges and platforms saved £1,000,000 in just six months with ITIL processes and capacity management tools.