May 4, 2009Steve Henning briefed the TTS audience on the partnership between his company Integrien Corp and TeamQuest. Integrien offers advanced analytics as a solution to over-alerting by monitoring software. Typically, firms receive hundreds of alerts. One example he gave was of a company which received hundreds every hour. In such a climate, alerts eventually get completely ignored.
Integrien proved its value at one large customer by conducting an analysis of historical data and then laying out what its system would have advised concerning the IT emergency that had been experienced in that period. During that emergency, hundreds of alerts from its existing monitoring system had failed to zero in on the real issues. With Integrien, a handful of alerts highlighted the exact problems and would have warned IT up to three hours in advance of the actual crash.
Integrien has chosen to tightly integrate its software with TeamQuest in order to offer the best of capacity planning alongside intelligent and predictive alerts. Integrien is in the midst of rolling out its solution along with TeamQuest in a large financial institution.