December 14, 2011


    Maturity, as defined by Wikipedia, is a psychological term used to indicate how a person responds to the circumstances or environment in an appropriate manner. At TeamQuest, we define maturity as the moment when IT views everything from a business point of view, rather than a technical standpoint. The focus is on actions that will benefit the company as a whole.


    We've entered the nascent stages of understanding how to manage cloud computing and virtual heterogeneous environments. This means management complexity increases since there's no longer a permanent and exclusive relationship between physical resources and the software that runs on it. IT needs the right people, processes and tools to navigate through the hype to make this work.


    Capacity management isn't the Holy Grail, but it can provide the information you need to make miraculous decisions. The process is simple. Realize where you are now, plan to move ahead, and take the first step toward greater maturity.


    Take this quiz to discover where you are now. Once you get your score, review this 8-page paper. Then take the steps necessary to move to the next stage of maturity. The majority of companies are between stages 1 and 2 (i.e., reactive and proactive).


    If that's good enough, then continue on. If you're looking to accurately weigh costs against benefits and risks, measure process efficiency and effectiveness, and link IT services to business processes, then it's time to get to work. Get in touch with us or leave a comment.


    Of course, if you're already providing value to the business, let us know how you're doing it. In fact, tell everyone how you're doing it. We all want to respond to business needs in an appropriate manner.



    Category: best-practices