Don’t Just Align IT and the Business: Integrate Them

    February 12, 2016

    By Jon Hill

    Optimizing IT services can save businesses millions. Reducing costly outages and eliminating wasteful overprovisioning have the biggest impact. And the business loves benefits like that.

    But IT environments are extremely complex, demand is unpredictable, and IT has limited resources. As a result, less than 5 percent of enterprise IT organizations effectively optimize IT service delivery.

    It’s time to bring IT and the business together by optimizing IT service delivery.

    The Hard Way to Optimize IT Service

    You could do IT service optimization on your own.

    But that would mean you’d have to spend your time manually pulling together data from disparate sources. You’d be constantly checking in on performance data across your systems and servers. And you’d be building your own charts and graphs to try to explain why it’s important to the business.

    Or you could take the easy way.

    The Easy Way to Optimize IT Service

    Enlisting the right software can give you the easiest path toward IT service optimization.

    That’s why we launched the Vityl capacity management suite. Vityl was built to make optimizing IT services easier in today’s accelerated and complex business world.

    Vityl does the heavy lifting with:

    • Industry-leading performance monitoring
    • Advanced predictive analytics
    • Best-in-class metrics management
    • Visualization

    Your end result is an easy-to-use capacity management solution that resolves performance problems and optimizes your environment faster than you could on your own.

    Here’s how Vityl makes it easy.

    1. Avoid Risks and Control Costs

    Vityl Adviser applies advanced algorithms to the performance data collected by Vityl Monitor (or pretty much any other performance data you can plug in).

    You get "at-a-glance" health and risk scores for your critical services. And you get drill down for problem resolution.

    Operations and management each get the system information relevant to them. All purpose-built views can be modified to adjust to the specific needs of the organization, or completely new customized views can be created.

    When you share IT health and risk metrics with the business (in terms they can understand), you bring IT and the business closer together.

    2. Transform Business and IT Data into Actionable Information

    Vityl Dashboard connects IT operations metrics to business value, transforming the conversation from IT as a cost center to a business driver.

    You’ll be able to do away with time-intensive and unreliable manual reporting processes. Plus, you can use the dashboard to monitor metrics that are important to your industry. This increases your agility in today’s rapidly evolving IT environment.

    Business leaders will get on-demand, at-a-glance views of how their investment in IT is performing. And they get this information in visualizations they can understand.

    This helps the business see your IT organization in a whole new light.

    3. Identify Performance Problems Before They Impact Users

    Vityl Monitor is more than just a performance monitoring tool—it’s one of the most dynamic, flexible platforms on the market. You can use it on both real-time and historical performance.

    You’ll be able to monitor a vast network of physical servers, virtual servers, and storage systems. This gives you a deep understanding of any IT infrastructure, no matter who your vendors are, or how many of them you have.

    The business will applaud your ability to predict and prevent bottlenecks and slowdowns.

    This brings your IT team together with the business to achieve a common goal—minimizing downtime and maximizing service.

    4. Elevate IT Maturity

    When combined, Vityl solutions give you a complete solution.

    You’ll be able to elevate your IT maturity and optimize your infrastructure based on the business value it delivers. And that will get the business excited.

    IT operations and capacity planners get the detailed technical metrics they expect. Business managers see a dynamic, at-a-glance view of the status of their services. And executives see how IT investment aligns with their top-level business objectives.

    That means top-to-bottom transparency between IT and the business via one, integrated platform to observe, predict, resolve, and guide.

    Optimize IT Service Today

    It’s time to optimize IT service—whether you do it the hard way or the easy way.

    Take the next step to IT service optimization. Download our free white paper, A Guide to IT Service Optimization Maturity. You can use it to assess how mature your IT organization is. And you’ll learn what steps you can take to increase it in the future. 


    Read a white paper


    Tags: teamquest, vityl