What are your optimization goals?
An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent improvements in all areas, you need to balance your efforts. Our IT Service Optimization Maturity Model will help you do that.
I.T. Service Optimization Maturity Chart
Webinar: Forrester Research and TeamQuest
Forrester analyst J.P. Garbani and TeamQuest's Per Bauer explain how to stop working chaotically and enable business-aligned IT decisions, moving up on the IT Service Optimization Maturity scale.
Perception vs. Reality
When asked to rate their organization's IT optimization processes, 42% of respondents believed they were at Maturity Level 4. After taking the IT maturity assessment, most learned they were at Level 1!
How do you think your organization would score?
At TeamQuest, IT Service Optimization is our passion. We exist to help organizations balance cost with performance and capacity. Our mission is to help IT deliver better value to business customers.
We can help you understand where your organization currently is on the IT Service Optimization Maturity scale. Then our experienced experts can help guide you on your journey as you adjust processes and technology to better optimize for increased efficiency, reduced risk, and improved agility.
Get started now! Click below for a quick online assessment or to get information about our much more in-depth assessment workshop.