Capacity Planning

    Avoid risks, cut costs, and maximize efficiency with accurate capacity planning.

    Grow, Build, Plan Pyramid

    Avoid Risks

    Use predictive analytics to anticipate future workload needs and prepare for usage spikes.

    Enhance Service

    Build your reputation on dependability and reliability of IT service. And protect your brand’s reputation for customer service by optimizing your IT infrastructure.

    Create Value

    Distribute IT resources to your advantage. This makes service more efficient and allows executives to invest in projects that help your business grow.

    Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning.

    Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with.

    Isn’t it about time you prevented downtime?

    Capacity planning can help you be proactive about your IT infrastructure.

    Here’s how. Effective capacity planning helps you determine your specific infrastructure needs. You’ll also find out how successfully your current system is operating. And then you’ll be able to use that information to determine future system requirements.

    Sounds simple enough, right? But what you need to do to get started with capacity planning depends on who you are.

    Simply select the role you are in and find your next steps. Before you know it, you’ll be delivering the best possible service at the lowest possible cost.

    Link to a Role:

    Business Leaders
    IT Operations
    IT Management

    Business Leaders

    Business executive sitting with IT

    Good capacity planning aligns IT goals with your goals.

    Business leaders get plenty of data from IT. But they don’t always get the context they need to make important decisions.

    This leads to overspending. Or spreads resources too thin—leaving IT vulnerable to waste, service spikes, and server outages.

    Business leaders like you need insight into the IT process and a way to communicate productively.

    That’s why it’s time to make your company different.

    Choosing capacity planning will help you:

    • Align IT with business goals
    • Take advantage of new business opportunities quickly
    • Eliminate unnecessary infrastructure expense
    • Understand future IT needs
    • Avoid risks—like poor performance, outages, and missed opportunities

    Make Informed Decisions

    When you have a clear idea of IT costs and capabilities, it’s easy to plan projects within the right budget. This frees up otherwise wasted resources to work on important things, like boosting existing online services and building new ones. Improved productivity and cost savings will be just the beginning of the benefits to your business.

    Because when you can accurately predict service outages, you can plan to prevent them. And that keeps your customers confidently connected—and loyal.

    Make IT a Center for Innovation and Growth

    IT departments should function as a business within a business. And that means generating value and improving ROI.

    Capacity planning solutions will help you monitor the business value being delivered by IT. You’ll get accurate, real-time data, so you can make decisions (and adjustments) on the fly. No more annual (or semi-annual) forecasts.

    IT and business leaders should be a team. It’s time to work together to increase productivity and leverage business insight.

    Next Steps for Business Leaders:

    An Introduction to IT Service Optimization
    IT is getting more complex. Find out how to optimize IT service to meet your business’s service needs.

    Read Now


    IT Operations

    Focus your attention where it's needed most.

    It’s pretty rare for IT organizations to have a dedicated capacity planner today. But enterprise IT infrastructures keep expanding. As things get more complex, it’s hard to manage and align infrastructure supply and demand.

    Sorting through all the data to find out where a problem started is hard. And using that data to get ahead of problems and predict future issues is downright impossible.

    What’s an IT organization to do?

    Get an effective capacity planning tool to do the analysis for you.

    Then you can focus your optimization efforts on the services that are at highest risk—or the most unhealthy. This approach is known as exception management.

    Here’s how it works. Capacity planners use scenario-based modeling to plan for demand spikes, create a disaster plan, or roll-out a new service. Meanwhile, automated predictive analytics take care of routine, continuous capacity planning.

    Approaching capacity this way reduces maintenance work. And that frees up your time to focus on innovative new projects that add value to your entire department

    With capacity planning tools, you can:

    • Avoid firefighting by ensuring that service levels will be met
    • Save money by identifying unutilized and underutilized resources
    • Plan for new services and workloads
    • Provide leadership with accurate, unbiased cost and performance forecasts for any “what if” scenario
    • Use automated analytics to determine capacity needs
    • Say goodbye to time-consuming manual methods

    How to Do Capacity Planning

    You don’t need to fight a losing battle against downtime and over-provisioning. Instead, make it easy for your IT organization to win.

    Using capacity planning tools will help you keep service levels up and costs down.

    Next Steps for IT Operations:

    How to Do Capacity Planning
    Find out how to meet your capacity planning needs today—and plan for tomorrow.

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    Scott & White Launches Capacity Planning Strategy
    See a real-life example of how capacity planning delivers results to organizations like yours.

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    IT Managers

    Steps to Maturity

    You need to plan ahead to get ahead

    If you’re an IT manager, you have a tough job. Every day, you need to balance demands from business leaders with the realities of your current IT infrastructure.

    And that means you often have to say “no” due to capacity restraints.

    Capacity planning changes that.

    Find out how it will help you:

    • Manage business services across multiple platforms, devices, networks, and infrastructure
    • Ensure service levels are met without over-provisioning
    • Accurately estimate infrastructure need
    • Optimize workload distribution
    • Give a definitive, data-driven justification for IT infrastructure investments
    • Increase department efficiency with automation

    Cut Through the Politics with Data

    It’s usually a struggle to justify infrastructure investments—especially to your business leaders. If you can’t link infrastructure costs to their business value, your budget will be unnecessarily capped.

    Capacity planning can reverse this trend. Here’s how. It frames IT investments in terms of the services they support. And it makes IT infrastructure more efficient by optimizing the distribution of resources.

    Doing capacity planning will help you spend less time putting out fires—and more time creating value. You’ll be able to free up staff time to work on the important projects instead.

    Plus, you’ll have the data you need to justify your budget, deliver consistent service, and work with business leaders.

    Next Steps for IT Managers:

    Selling the Capacity Upgrade
    Take a page out of a fellow IT manager's book. Find out how you can sell capacity planning to your leadership team. 

    Read Now


    Finance Giant Cuts Costs & Finds Simplicity in Data
    See how capacity planning automates 70% of analysis and reduces staff time by more than 95% for a company just like yours.

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    Choosing the Right Capacity Planning Tool

    You know you need a capacity planning tool. But which one do you choose?


    Capacity Planning Tool Checklist



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