|Use predictive analytics to anticipate future workload needs and prepare for usage spikes.|
|Build your reputation on dependability and reliability of IT service. And protect your brand’s reputation for customer service by optimizing your IT infrastructure.|
|Distribute IT resources to your advantage. This makes service more efficient and allows executives to invest in projects that help your business grow.|
Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning.
Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with.
Isn’t it about time you prevented downtime?
Capacity planning can help you be proactive about your IT infrastructure.
Here’s how. Effective capacity planning helps you determine your specific infrastructure needs. You’ll also find out how successfully your current system is operating. And then you’ll be able to use that information to determine future system requirements.
Sounds simple enough, right? But what you need to do to get started with capacity planning depends on who you are.
Simply select the role you are in and find your next steps. Before you know it, you’ll be delivering the best possible service at the lowest possible cost.
Good capacity planning aligns IT goals with your goals.
Business leaders get plenty of data from IT. But they don’t always get the context they need to make important decisions.
This leads to overspending. Or spreads resources too thin—leaving IT vulnerable to waste, service spikes, and server outages.
Business leaders like you need insight into the IT process and a way to communicate productively.
That’s why it’s time to make your company different.
Choosing capacity planning will help you:
When you have a clear idea of IT costs and capabilities, it’s easy to plan projects within the right budget. This frees up otherwise wasted resources to work on important things, like boosting existing online services and building new ones. Improved productivity and cost savings will be just the beginning of the benefits to your business.
Because when you can accurately predict service outages, you can plan to prevent them. And that keeps your customers confidently connected—and loyal.
IT departments should function as a business within a business. And that means generating value and improving ROI.
Capacity planning solutions will help you monitor the business value being delivered by IT. You’ll get accurate, real-time data, so you can make decisions (and adjustments) on the fly. No more annual (or semi-annual) forecasts.
IT and business leaders should be a team. It’s time to work together to increase productivity and leverage business insight.
An Introduction to IT Service Optimization
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Focus your attention where it's needed most.
It’s pretty rare for IT organizations to have a dedicated capacity planner today. But enterprise IT infrastructures keep expanding. As things get more complex, it’s hard to manage and align infrastructure supply and demand.
Sorting through all the data to find out where a problem started is hard. And using that data to get ahead of problems and predict future issues is downright impossible.
What’s an IT organization to do?
Get an effective capacity planning tool to do the analysis for you.
Then you can focus your optimization efforts on the services that are at highest risk—or the most unhealthy. This approach is known as exception management.
Here’s how it works. Capacity planners use scenario-based modeling to plan for demand spikes, create a disaster plan, or roll-out a new service. Meanwhile, automated predictive analytics take care of routine, continuous capacity planning.
Approaching capacity this way reduces maintenance work. And that frees up your time to focus on innovative new projects that add value to your entire department
With capacity planning tools, you can:
You don’t need to fight a losing battle against downtime and over-provisioning. Instead, make it easy for your IT organization to win.
Using capacity planning tools will help you keep service levels up and costs down.
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You need to plan ahead to get ahead
If you’re an IT manager, you have a tough job. Every day, you need to balance demands from business leaders with the realities of your current IT infrastructure.
And that means you often have to say “no” due to capacity restraints.
Capacity planning changes that.
Find out how it will help you:
It’s usually a struggle to justify infrastructure investments—especially to your business leaders. If you can’t link infrastructure costs to their business value, your budget will be unnecessarily capped.
Capacity planning can reverse this trend. Here’s how. It frames IT investments in terms of the services they support. And it makes IT infrastructure more efficient by optimizing the distribution of resources.
Doing capacity planning will help you spend less time putting out fires—and more time creating value. You’ll be able to free up staff time to work on the important projects instead.
Plus, you’ll have the data you need to justify your budget, deliver consistent service, and work with business leaders.
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Take a page out of a fellow IT manager's book. Find out how you can sell capacity planning to your leadership team.
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You know you need a capacity planning tool. But which one do you choose?