Ongoing Capacity Management
Many variables affecting services are in constant flux and can affect IT resource allocation, making ongoing capacity management very important.
Performing ongoing capacity management includes these business benefits:
As business forecasts, technology and other factors change over time, those changes must be incorporated into revised capacity plans. Otherwise, firefighting and inefficiencies will prevail.
Adjusting capacity requirements is important to ensuring that risk levels align with business priorities. If a critical service shows substantial growth in demand, capacity plans should be adjusted to reduce the risk of falling short of service-level requirements, allow for unexpected spikes, and ensure uninterrupted quality of service. Services of lesser importance do not require such close attention.
Performance and Capacity Analysis
TeamQuest software allows you to easily identify underutilized capacity and determine opportunities for consolidation, as well as track and report improved utilization rates while maintaining application and service performance. In addition to embedding a process that satisfies ITIL requirements, you can use the resulting savings from consolidation and resource reallocation to fund a considerable percentage of the rest of your company's ITIL program.
TeamQuest software enables IT departments to proactively partner with business units to simulate the potential impact of a new application or changes in IT requirements. The data produced by TeamQuest Predictor predicts the impact on IT and provides accurate cost data that aids decision-makers in deciding whether to move forward with a project and how to budget for the project. The data also provides detail needed for cost justification.