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Solutions: IT Service Optimization

TeamQuest solutions are focused on IT Service Optimization (ITSO). The goal of ITSO is to consistently meet IT service levels while minimizing infrastructure costs and mitigating risks. This can be achieved in a multitude of ways, from consolidating servers to avoiding bottlenecks to aligning IT with business objectives.

ITSO is a process supported by tools aimed at optimizing the planning and delivery of IT services.

Solutions: IT Service Optimization
IT Service Optimization Process Tools	ITIL The Business Perspective Application Management ICT Infrastructure Management Security Management Service Support Incident Management Problem Management Configuration Management Service Delivery Service Level Management Financial Management Capacity Management Continuity Management Availability Management	Operational Efficiency Service Level Management Performance Problem Detection, Diagnosis & Resolution Storage Capacity Management
IT Capacity Planning How to Choose a Tool Server Consolidation Right-sizing Hardware Pre-deployment Testing Virtualization Capacity Management SOA Cloud Capacity Management
Ongoing Capacity Management Business & IT Alignment IT Resource Reallocation IT Chargeback Service Delivery Risk Mitigation		U.S. Public Sector

Solutions

IT Service Optimization

Process Tools

IT Capacity Planning

How to Choose a Tool Server Consolidation Right-sizing Hardware Pre-deployment Testing Virtualization Capacity Management SOA Cloud Capacity Management

Operational Efficiency

Service Level Management Performance Problem Detection, Diagnosis & Resolution Storage Capacity Management

Ongoing Capacity Management

Service Delivery Risk Mitigation Business & IT Alignment IT Resource Reallocation IT Chargeback

ITIL

The Business Perspective Application Management ICT Infrastructure Management Security Management Service Support

Incident Management Problem Management Configuration Management

Service Delivery

Service Level Management Financial Management Capacity Management Continuity Management Availability Management

U.S. Public Sector

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