Webinars

Join server virtualization expert Jim Smith in this real world demo and learn how to better manage the capacity of virtualized Sun Solaris server environments. Smith walks you through a typical everyday scenario and shows you how to determine capacity requirements, your current capacity, and how to plan for the "what-ifs". Smith also demonstrates how to determine if there are any bottlenecks or constraints on the system and how to make sound recommendations that can save your company time and money. This demo shows you just how easy it can be to use TeamQuest Performance Software to get the results you want with the ingenuity you need.

Join server virtualization expert Jim Smith in this real world demo and learn how to better manage the capacity of virtualized IBM AIX server environments. Smith walks you through a typical everyday scenario and shows you how to determine capacity requirements, your current capacity, and how to plan for the "what-ifs." Smith also demonstrates how to determine if there are any bottlenecks or constraints on the system and how to make sound recommendations that can save your company time and money. This demo shows you just how easy it can be to use TeamQuest Performance Software to get the results you want with the ingenuity you need.

Server virtualization technology will be used in two-thirds of enterprises by 2009 says Forrester in a recent NetworkWorld article. With that said, your company is likely using server virtualization now or getting ready to implement a server virtualization strategy. Virtualization brings savings, but also introduces management challenges if you don’t have the right tools. How do you know which servers to virtualize? What tools make it easier to manage your virtualized environment and how do they work? What’s the best server virtualization approach?

Join server virtualization expert Jim Smith in this four-part webinar series as he first walks you through the essentials of server virtualization. In parts two, three, and four of the series, Smith shows you how to better manage the capacity of virtualized IBM AIX, Sun Solaris, and VMware ESX environments through real-world scenarios and demos. This no-nonsense webinar series is a must-see!

ITIL Best Practices Manager Ron Potter dissects ITIL v3 and explains the virtues of complementary IT Service Optimization (ITSO) practices, which organizations find exceedingly valuable.

Potter highlights what capacity planners should know about ITIL v3, explains its inherent challenges, describes how to bridge from previous versions, and talks about how the Version 3 service lifecycles support IT organizations in a business sense.

Learn about ITIL v3 and ITSO in this TeamQuest On-Demand Webinar.

As virtualization becomes more complex, so does the struggle to optimize your data center while meeting business demands. Clearly, virtualization increases the flexibility and fluidity of your IT infrastructure and the need for powerful performance analysis capabilities becomes absolutely essential. Without a proper capacity planning discipline in place, you are putting your business at risk. And in a complex virtualized environment, that risk is high.

Find ways to lower the risk, join Software Engineering Manager Mark Manness as he explains how Capacity Management optimizes your virtualized environments and keep you ahead of the virtual game.

With today's financial climate and tough credit markets being the way they are, IT budgets are under the microscope more than ever. IT chargeback is an alluring solution to controlling IT usage in the same manner business controls office supplies and travel. Understanding proper data usage gathering is key when determining and enforcing chargeback policies.

Join Enterprise Performance Specialist John Seifert, as he walks you through the process of "How to Gather Chargeback Usage Data." John describes the financial process, shows you how to easily use and assign workloads, and provides a simple and detailed chargeback data solution using TeamQuest Performance Software. Watch this on-demand webinar and find out how your organization can dramatically improve the accuracy and timeliness of your chargeback system.

Join TeamQuest’s noted speaker Ron Potter as he highlights the benefits of Service Level Management and reveals how Capacity Planning’s contributions are key to its success. Ron explains how to integrate SLM and Capacity Planning processes to deliver superior services to your customers. He provides detailed examples of how Capacity Planning can support SLM processes and shows you how to stay ahead of service level requirements while aligning IT with the business.

Also in this webinar learn about:

• Trends in SLM and Capacity Planning
• SLM and Capacity Planning Best Practices
• Service Level Metrics
• Tools for Success

Listen and find out if you are utilizing performance software to accurately predict future resource needs, reap revenue-saving outcomes that let you bring new services online without spending more capital, and effectively plan the management of your IT systems. Join Best Practices Manager Ron Potter as he describes the top five reasons capacity planning fails. Because if you aren't effectively planning for the future you could be in for a rude awakening.

Also in this webinar:

• Examine real-world capacity planning success stories.
• Ensure capacity planning is effective and aligned with business goals.
• Discover the vital role and tools of network designers, architects, and administrators.

Every IT organization wants to achieve optimization. The goal of IT Service Optimization (ITSO) is to consistently meet IT service levels while minimizing infrastructure costs and mitigating service delivery risks.

Learn how ITSO can help you:

• Optimize the planning and delivery of IT services
• Reduce total cost of ownership (TCO)
• Consistently meet IT service levels
• Minimize infrastructure costs and mitigate risks
• Improve asset utilization
• Proactively adjust to business changes

Join TeamQuest Principal Engineer Scott Adams as he explains ITSO, highlights functionality in TeamQuest Performance Software Release 10.1, and solves business problems through real-world examples.

Experts say the new ITIL version 3 (v3) emphasizes the business case for IT services and focuses more on the integration between IT and the business. The goal of the revision is to make ITIL easier and less expensive to implement. Join noted IT Best Practices Manager Ron Potter as he previews what the new version has in store and why it's been refocused with a new audience in mind.

Also in this webinar you will learn about:

• The evolution of ITIL
• What ITIL v3 is and what it means to you
• The core practices of ITIL v3 and release timeline
• If you should wait for v3 or continue implementing v2
• ITIL v3 certifications

Learn about the next evolution in Capacity Management software, enabling IT to deliver optimized services to business. Join TeamQuest's Senior Software Engineer and Product Manager Scott Adams as he overviews TeamQuest Performance Software Release 10. Scott will discuss the entire suite, explain the new product features such as improved IT service optimization capabilities, federated Capacity Management Database, easy drill down analysis across enterprise IT operations, open access, rich Web-based interface, and customizable management reporting. In this webinar learn exactly why people are saying Release 10 is the most innovative enterprise performance and capacity management software available today.

In today’s IT infrastructure many large-scale applications are implemented in an environment using tiers of identical servers to support layers of application functionality. This approach often results in a complex environment for capacity planners. Join TeamQuest’s Director of Strategic Alliances Joe Rich as he discusses how to model multi-tiered applications. This webinar will provide a simple yet powerful solution to a complex problem.

In this webinar listeners will:

• Learn what a multi-tiered application is.
• Learn how to identify capacity planning issues for multi-tiered applications.
• Examine several approaches for modeling a multi-tiered application.
• Learn how TeamQuest Model allows the capacity planner to take an enterprise-wide approach to modeling a multi-tiered application.
• Explore an example showing how this approach to modeling reduces the complexity of the application environment and provides a logical method for evaluating the results of our modeling activities.
• Look at an actual case study for a multi-tiered application using one of the modeling approaches.

Join TeamQuest's Best Practices Manager Ron Potter as he discusses “IT Solutions through Capacity Planning for 2007.” Learn what industry experts are saying about the challenges CIOs will confront in 2007, including the top 5 challenges in IT management. Gain new insight regarding current forecasts of IT challenges faced by different organizations. Understand different perspectives on how to leverage your capacity planning team to attain your 2007 goals. Ron provides examples of capacity planning solutions and how, with the right tools, you can use capacity planning to save money and extend resources.

Capacity Planning uses highly sophisticated component and process monitoring and usage modeling, to help customers improve plans for growth. The missing link is providing the ability to directly map the business user that is served by the infrastructure (the transaction) with specific resources that are being consumed. TeamQuest and OpTier have found the missing link.

Join TeamQuest's Joe Rich and OpTier's Motti Tal, as they discuss this unique solution that provides a cohesive link between business needs and IT expenditures that is not available with any other capacity planning solution in the world.

• Better align predicted business growth with infrastructure needs.
• Understand the direct business implication of infrastructure configuration or purchasing decisions.
• Improve quality of service and optimize IT processes.
• Predict the business impact of virtualizing and consolidating different applications and business activities.
• Predict how growth in one line of business will impact specific IT resources.
• Predict the business impacts of consolidating different applications and business activities.
• Predict when IT should provision new infrastructure to meet specific business demands, such as for increased demand due to a new marketing campaign, a major acquisition, etc.

Finding a better, faster and more accurate way of managing server performance is absolutely mandatory in today's critical IT environment. Manually monitoring each server is inefficient and server problems cost money. IT management is constantly asking, "Are there capacity issues ahead? Which servers need attention? Do we underutilize systems? Will we have issues next month?"

Join Enterprise Performance Specialist Vern Steidl as he explains how to "Improve Server Management with Exception Reporting." Learn how exception reporting enables IT support staff to focus on the servers requiring attention and how easy it is.

• What exception reporting is and why it is so crucial to have in your IT environment
• How and why exception reporting increases quality of service
• How exception reporting gives you financial control
• How to detect and predict server downtime through linear trend analysis
• How to detect servers that are under or overutilized through short term analysis
• How server data and incidents are easily pinpointed and reported

Join TeamQuest IT Best Practices Manager Ron Potter to learn how IT Service Optimization, or ITSO, can help implement ITIL quicker and with better returns.

This webinar describes:

• How to position yourself for ITIL implementation
• How ITSO came to be and the rewards we found
• Why ITSO works so well with ITIL components
• The Business Perspective
• Influences from SOA
• Why ITSO is an exceptional ITIL alternative

Join TeamQuest Best Practices Manager Ron Potter to learn why Service Oriented Architecture (SOA) is one of the most discussed application development topics today. SOA can help businesses achieve greater agility, leverage existing infrastructure and applications without rebuilding from scratch, and can be implemented incrementally.

This webinar describes:

• The architecture of SOA including components, services, and processes
• Reasons for implementing SOA
• The basic structure of SOA
• Analogies to help you understand SOA concepts
• SOA challenges and examples
• What SOA means to Capacity Management - what changes and what stays the same

Join TeamQuest Best Practices Manager Ron Potter as he describes how Capacity Management can assist application teams in improving application performance.

In this webinar learn how to:

• Improve the customer experience by ensuring applications perform well when first introduced into production environments
• Reduce costs by discovering poor performing applications while still in development phases
• Enhance productivity both in business and IT by reducing or eliminating capacity related outages
• Better estimate new application infrastructure needs through simulation, resulting in more accurate understanding of total cost of ownership and make more informed business decisions on proceeding with development activities
• Improve application availability by discovering potential bottlenecks during development and testing processes, permitting corrective actions to be taken before bottlenecks are experienced by service consumers

Failing to right size your IT infrastructure almost certainly has a negative effect on efficiencies, costs and productivity for your business.

View this webinar to understand the pitfalls of having too much or too little hardware. Learn how to achieve the appropriate hardware balance to bring your company increased profits and improved availability.

Speaker Jeff Schultz addresses the importance of right-sizing hardware, discusses best practice processes, and provides real-world examples.

Capacity planning can help you optimize IT operations, helping to improve organizational efficiency.

Effective capacity planning can help you:

• Prevent fire-fighting from system outages
• Optimally configure for server consolidation
• Avoid wasteful over-provisioning of servers
• Meet agreed-upon service levels
• Predict production performance of new applications
• Justify system expansion
• Complement ITIL efforts

Join TeamQuest product manager and consultant Jon Hill in this webinar as he introduces the basic steps of capacity planning, showing how easy it can be for you to begin planning rather than reacting.

Join Plexent co-founder Robert Worley as he discusses ITIL and Service Predictability/Modeling. Worley's presentation will provide valuable insight into accelerated implementation of ITIL. He will address the common pitfalls associated with IT related process improvement initiatives and illustrate methods to reduce timelines and associated project costs related to process optimization.

Gain greater insight into the processes of ITIL and discover how you can begin to monitor capacity of key services such as messaging and financial systems. Take the next step and understand how to model or predict capacity at the service level and what levels of service are truly costing your corporation.

Register today and extend your understanding of the big picture surrounding ITIL's evolution/adoption and understand how IT departments can utilize tools and best practices from Plexent and TeamQuest to quickly and accurately translate business objectives into IT priorities.

• Understanding and translating business requirements
• Architecture selection for virtualization approaches
• Pre-deployment scalability testing
• Provisioning into a consolidated environment
• Using business data to assist in sizing and monitoring
• Managing and maintaining a consolidated environment over time
• Managing the risk of service delivery

• Discuss Dynamic IT as a way to respond to user trends
• Discuss Virtual Environment Software as the software making Dynamic IT possible
• Show where Virtual Machine Software, including VMware, fits in the Virtual Environment Software market
• Show how proper deployment of Virtual Environment Software can address organizational needs
• Discuss challenges and how Virtual Machine Software is addressing them

• The need for decoupling layers within infrastructure by drawing parallels with other successful layered/decoupled models.
• The typical data center today and how "decoupling/virtualization" works in the data center.
• Chargebacks and the key roll they play when a decoupled architecture is in place.
• Real-world results.

1. Performance visualization
2. Self-measuring applications
3. The von Neumann bottleneck
4. The Internet simulator
5. Quantum computers

• Meet service levels
• Respond to a new business initiative
• Deliver services for a minimal cost
• Lead the company into new revenue opportunities

• Business service management
• Business impact management
• Service level management
• Service delivery management
• Autonomic computing
• Virtualization and adaptive management
• Utility computing
• IT Process maturity
• Horizontal integration