Webinars

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Download the webinar: Increase Business Success through ITIL & Service Predictability/Modeling

Download this presentation in a pdf format: Increase Business Success through ITIL & Service Predictability/Modeling    Size: 512 KB

Join Plexent co-founder Robert Worley as he discusses ITIL and Service Predictability/Modeling. Worley's presentation will provide valuable insight into accelerated implementation of ITIL. He will address the common pitfalls associated with IT related process improvement initiatives and illustrate methods to reduce timelines and associated project costs related to process optimization.

Gain greater insight into the processes of ITIL and discover how you can begin to monitor capacity of key services such as messaging and financial systems. Take the next step and understand how to model or predict capacity at the service level and what levels of service are truly costing your corporation.

Register today and extend your understanding of the big picture surrounding ITIL's evolution/adoption and understand how IT departments can utilize tools and best practices from Plexent and TeamQuest to quickly and accurately translate business objectives into IT priorities.