TeamQuest Corporation - Capacity Planning and Performance Management Software Specializing in software for IT Service Optimization
 
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TeamQuest Webinar Series

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Viewing IT Service Delivery from the Risk Management Perspective  Document open in a new window
 
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Viewing IT Service Delivery from the Risk Management Perspective  Requires Acrobat Reader  Size: 1,133 KB  Document open in a new window

TeamQuest's Mike Ellis focuses this presentation on measuring and managing the risk of service delivery failure at a minimal cost while preserving agility. Many discussions these days center on delivering IT services for minimal cost while maximizing agility and consistency. Ellis’ presentation turns these issues around and views them from a risk management perspective.



 

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