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Archived Newsletters
2010
 
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| 2009
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September
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Manage the Harsh Realities of Virtual Server Sprawl
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Find out where to start and how to complement your ITIL project using IT Service Optimization. Law School Admissions Council found success. Read this article to find out the savings you can experience.
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August
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TeamQuest Model: Your System's Health Practitioner
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TeamQuest paid house visits to three sick patients and prescribed the right fixes with TeamQuest Model. Find out what ailed these patients and how you can use TeamQuest Model to remedy your ailments.
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July
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Complement ITSO & ITIL with TeamQuest Solutions
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Find out where to start and how to complement your ITIL project using IT Service Optimization. Law School Admissions Council found success. Read this article to find out the savings you can experience.
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June
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CEO Outlines Health and Future of TeamQuest
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Last month's TeamQuest Technology Summit addressed cloud computing, virtualization, IT Service Optimization and success stories of companies using TeamQuest software. CEO Jerred Ruble kicked off the event by outlining the health and future of TeamQuest. Find out what he had to say.
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April
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Maintain the Health of IT Environment with Capacity Planning
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Sore throats, coughs, congestion and the flu bug can wreak havoc on productivity. We take great strides to either work through the sickness or get some rest. To be at our most productive, we must maintain our health. IT should ensure it does the same with its infrastructure. Discover the TeamQuest prescription for maintaining a healthy IT environment.
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March
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How to Choose a Capacity Planning Tool
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Anybody with a dartboard can claim to have a server capacity planning tool. Unfortunately, companies selling dartboards for capacity planning aren't likely to be very honest about the sophistication of their tools. Find out what to look for in recommended capacity planning tools.
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February
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Drive IT Efficiency with Capacity Management
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Cost reduction, energy and personnel resources, virtualization and cloud computing are making so much noise in IT circles and data centers that most IT professionals have missed the one discipline that can calm the din of directives - capacity management.
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January
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Cloud Computing: Do you or Don't you?
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Move over virtualization. There's a new talk of the town. Media, analysts and blogs have IT professionals running to the well for this bottled elixir dubbed cloud computing. For all its popularity, this sometimes nebulous phrase can be both promising and frightening.
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| 2008
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December
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Virtualization Survey: How are companies measuring success?
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More companies are using virtualization for reasons outside of consolidating servers. Disaster recover comes to mind. As virtualization becomes pervasive in IT, how are companies measuring their success? Ovum conducted a comprehensive virtualization survey that covered this issue and many others.
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November
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Decrease Chaos Associated with Virtual Machines
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In today's world, it is vital to align IT with business goals. On the business side, there are typically demands to add more users, give those users greater levels of access, and deliver new or better services. The business also requests that applications scale up from smaller environments to enterprise-wide deployments, and that those applications are brought to market at a rapid pace.
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Solving Business Problems with TeamQuest Performance Software: Reporting on Application Throughput and Cost
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Automatic workloads are easy to establish with TeamQuest software. Find out how TeamQuest agents bring data into TeamQuest Manager from multiple databases throughout the enterprise. Analysts can then access reports in several ways: by report, resource or both.
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September
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Harness Capacity Planning in Transaction-Intensive Environments
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Capacity planning is challenging at the best of times, But in transaction-intensive environments, capacity planning is pushed to the limits. This paper covers the effectiveness of TeamQuest software in high availability and heavy traffic areas.
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Analyze Virtual Environments with TeamQuest IT Service Analyzer
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Quick. Define IT Resources. Then explain how you can use a software tool within virtualized environments such as VMware, IBMand Sun Solaris to analyze, generate reports and drill down into the virtual machine the same way you might with a physical machine.
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August
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Build a Better Architecture for Backup and Recovery
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Sun solutions architect Bruce Mathews uses TeamQuest software to resolve a wide range of backup challenges. This article focuses on his work at a Wells Fargo data center where he used TeamQuest software to re-architect the backup infrastructure and to assist this client in making the right choices in the future.
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Develop Application Sizing Guides
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Hewlett-Packard Company consultant Karen Karwoski uses TeamQuest software as part of a process which helps here recommend the appropriate hardware for a customer's application environment. For example, she uses TeamQuest Model to understand when and why system bottlenecks may occur.
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July
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Analyzing Business Data with User Agents
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This paper shows how to improve analysis with the user agents in TeamQuest Release 10. While TeamQuest gathers a wide range of performance data, it can be augmented with TeamQuest user agents that collect data on business processes, equipment and applications at specific sites. Agents can gather data about network devices, device availability, disk usage by user and much more.
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Using TeamQuest Model for Mainframe Capacity Planning
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Find out how an organization used TeamQuest software for capacity planning on mainframe systems in a large enterprise environment. In particular, TeamQuest Model proved invaluable in forecasting mainframe capacity against anticipated growth.
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June
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Make Sense of the Configuration Management Database
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A Configuration Management Database (CMDB)-- one of the core elements of ITIL success-- helps users understand how individual components fit together to support business services rather than seeing a list of independent devices. Learn the basics of what a CMDB is about and how it relates to Capacity Management.
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Uncover the Flexibility of IT Service Reporter
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In this article, we provide an overview of the technology behind TeamQuest IT Service Reporter, as well as some information on how to use this powerful and easy-to-use software to gather reporting requirements, build report templates, publish reports, and properly set up users, groups and security.
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May
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Expand Virtual Machines Carefully
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In terms of advantages, virtualization has brought higher utilization, server consolidation, workload flexibility, less downtime and reduced time to provision. But, is virtualization the warm and fuzzy end-all? Let's pull back the covers and take a closer look.
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TeamQuest Technology Summit Promotes the Habits of World Class IT
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Practicing the habits of world-class IT is more than just a glitzy marketing phrase. It encompassed the more than 25 presentations and attendees at this year's TeamQuest Technology Summit in Tucson, Arizona. Topics ran the capacity management gamut, delving into virtualization, modeling and aligning IT with business priorities. for samples of what happened this year.
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April
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Role of Capacity Planning During a Recession
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The best capacity planning tools help you optimize the planning and delivery of IT services. Instead of throwing more capacity at a problem or enabling current resources to sit idle, IT organizations should ensure they can efficiently meet services levels now and for the future.
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Tips to Better Manage Virtual Servers
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Capacity Management plays a direct role in improving service to the customer. It now impacts pre-deployment testing, measuring and reporting during deployment, and the comparison of design predictions to discover if the organization achieved what it set out to do.
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March
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Finding the "Right" Capacity
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The best capacity planning tools help you optimize the planning and delivery of IT services. Instead of throwing more capacity at a problem or enabling current resources to sit idle, IT organizations should ensure they can efficiently meet services levels now and for the future.
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ITIL V3 and the Capacity Planner
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Capacity Management plays a direct role in improving service to the customer. It now impacts pre-deployment testing, measuring and reporting during deployment, and the comparison of design predictions to discover if the organization achieved what it set out to do.
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February
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Measure, Monitor and Manage "Green" Initiatives
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Plan and employ infrastructure changes to meet growing business demands with TeamQuest software. Proactively monitor power consumption and heat output in the data center and make adjustments in real time to maintain adherence to efficiency standards. Read more.
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TeamQuest Outlines Software Roadmap
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TeamQuest Corporation is beefing up its release strategy and sharing a glimpse into future software releases with its latest software roadmap. Find out what's planned for future IT software optimization releases from TeamQuest. Read more.
Read more...
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January
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Solving Business Problems with 10.1
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IT Service Analyzer and IT Service Reporter offer three new technologies to help companies better identify, access and solve business problems. Find out the three new technologies. Read more...
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Is Capacity Planning Dead?
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The onslaught of virtualization software has influenced many to believe it's time to shelve capacity planning tools in favor of virtualization software. Companies shouldn't listen to the propaganda and here's why.
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| 2007
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December
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ITIL v2 vs ITIL v3: To Shift or Not to Shift
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ITIL version 2 adoption rates were rising quickly, but just as quickly, a third version of ITIL came out earlier this year. Take a look at why an organization may and may not want to jump into ITIL version 3.
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Build ITIL Success with Capacity Management
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The Capacity Management discipline of ITIL wields great influence on the other disciplines such as Problem and Availability Management. TeamQuest has found that companies may start their ITIL endeavors with Capacity Management and use the realized savings to fund the remainder of the project.
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November
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How to Efficiently Analyze Virtual Environments
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Take a look at three types of server virtualization - VMware, Sun Solaris Zones and IBM Micro-Partitioning - and how to analyze them using IT Service Analyzer in the context of ITIL processes.
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Effectively Monitor SOA Service Performance
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When faced with problematic IT services or multi-tiered applications, analysts need to zero in on the component causing the problem - regardless of where it may reside within the enterprise. Analysts, using proper capacity management software, should be able to take data from thousands of servers, and slice and dice this information in order to trace issues to their underlying causes.
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September
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Five Steps to Managing IT Service Performance
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Determine the best balance of cost and performance in the IT infrastructure. Implementing a set of processes designed to help optimize services will go a long way toward returning measurable results and value to the business.
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Tame the Data Center Energy Beast
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By 2011, the EPA estimates server and data center energy consumption will double, costing about $7.4 billion annually. However, there is a potential to save up to $4 billion through more energy efficient equipment and operations, and best management practices.
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July
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Providing a Global Perspective in the Data Center
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Examine the various issues and concerns connected with managing a distributed environment and how one company successfully compared apples to oranges. Take a look at capacity reconciliation as it applies to aggregating CPU utilization rates in a heterogeneous environment.
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How to use TeamQuest Linear Trend Analysis to Enhance VMware Monitoring
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Review how one global technology leader used TeamQuest Performance Software to enhance its VMware monitoring. Readers will have a better understanding how TeamQuest software integrates with VMware in the server consolidation process and monitoring memory and CPU.
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June
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Five Core Trends for Capacity Planners
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Ron Potter, Jon Hill and Scott Adams took a look at the future of IT infrastructure and discussed 5 core trends that the TTS audience should keep an eye on. ITIL version 3, Web 2.0, Extreme Transaction Processing...
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Packed House gets Inside Information at TTS
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TTS 2007 brought in attendees from all over the world to discuss how they're using TeamQuest software and discover what's coming down the TeamQuest pipeline. Senior Forrester analyst Evelyn Hubbert said that service delivery is the next battleground and urged attendees to...
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February
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Daylight Saving Time: The Clock is Ticking
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With Daylight Saving Time less than a month away, it's important to take a look at what could be affected and what should be done to minimize the associated risks. Read more to understand how this could affect you and your customers.
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Major Data Center Issue: Server Consolidation
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Gartner, Inc. recently issued a report citing that nearly 70 percent of survey respondents are either looking into consolidation or have a consolidation project underway. Read more information about server consolidation and this survey.
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| 2006
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December
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Improving Value of Capacity Planning Efforts
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Uncover the hidden benefits of proper capacity planning by using some of the techniques listed in this article and understand why capacity planning isn't receiving the accolades it deserves.
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Errors of Overprovisioning
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The average utilization rates for IT organizations were 20 percent last year. Have your utilization rates improved? If not, how can you have a positive effect? Read this article for ideas.
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November
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Decrease IT Complexity
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While complexity cannot be eliminated entirely from an environment, IT leaders can manage the complexity through processes, technology and people. Check out other ways of decreasing IT complexity.
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Moving at the Speed of Business
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As consumers demand and receive more from companies, IT will continue to receive more pressure to deliver services so the company can create value for the customer. Read this story for some ideas and findings on coping with the increasing pace of business.
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October
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Five Steps to Successfully Optimize Services
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Complement ITIL efforts with this best practices, five step process that can reduce TCO, provide a greater return on IT investment and improve IT service delivery.
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Show Business Value of Capacity Planning
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A Gartner senior vice president recently said that $8 out of $10 spent on IT is "dead" money. Discover how you can bring more visibility to capacity planning and keep it from becoming a casualty in the budget process.
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September
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Believing the SOA Hype
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The hype surrounding SOA has reached a fever pitch. Find out what you need to know about implementing the architecture and some interesting research findings.
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Disaster Recovery 101
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One major disaster can disrupt business and a company's reputation. Building a disaster recovery plan is the first step in ensuring your availability efforts keep your business up and running.
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July
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Data Centers are the Hottest Thing in Town
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Everyone from Congress, the EPA and other interested parties is taking an interest in cooling off data center power consumption and reducing energy costs. Get solutions and background information to the temperature-increasing problem.
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Take a Bite out of ITIL with Capacity Management
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ITIL brings promises of improved productivity, quality and processes for IT operations. The "big" issue is where to begin - tackle all ITIL processes at once or take a staggered approach. Discover why Capacity Management is the best starting point. One reason is that organizations can find enough cost avoidance in savings to finance the entire ITIL project.
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June
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Defining Capacity Planning
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The overriding perception in the industry seems to be that performance management is capacity planning. Several companies claim to possess capacity planning tools when in actuality they are offering performance management tools. Read on to discover what you're doing and demystify the world of capacity planning.
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Save Money and Heartache with Pre-deployment Testing
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Introducing untested applications into your environment can prove disastrous, however several companies continue to deploy mission critical applications without testing. Understand some of the issues surrounding pre-deployment testing and how you can use it to ensure your applications work properly in the production environment.
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May
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Optimize Services through Processes
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Life would be nice if someone developed a process - supported by tools - that optimized the planning and delivery of IT services. The art of creating a process that helps you increase the business value of IT is just a click away.
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The Grid Computing Conundrum
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Successfully using grid computing for business purposes can help drive utilization in a positive direction. Major hardware vendors are using this as a means to help departments and business units save money, but you still have to understand your capacity requirements.
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March
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Delivering Quality Service Successfully
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Discover critical success factors and the supporting key elements for IT service delivery. Understand what the business wants from your IT organization and then ensure you deliver.
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The Power Behind Service Level Agreements
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Take a practical approach for establishing Service Level Agreements with business units and identifying the right balance of service and budget you need to provision it.
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Resolving Data Center Issues
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Utilize your existing IT infrastructure, reduce hardware/software expenditures, free up facility space and increase staff productivity by using these strategies to resolve data center issues.
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Connect with TeamQuest
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