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TeamQuest Surveyor®

Accelerate business and optimize IT services with enterprise capacity management

  • Automated datacenter capacity analysis
  • Business and IT service views
  • Reporting service delivery & resource usage
  • Actionable information on capacity

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  • Enables continuous financial optimization of business services delivered using IT.
  • Optimizes business and IT service capacity, providing management-level visibility into business & IT service performance.
  • Saves time and boosts IT productivity, by enabling you to automate and embed staff expertise.
  • Reduces the frequency and severity of bottlenecks, by proactively analyzing and reporting across all relevant technology elements
  • Delivers rapid ROI and immediate value, via powerful out-of-the box analysis, intelligence and reporting.
  • Provides scalable investment protection, for the largest of environments, across underlying IT change.

TeamQuest Surveyor comes with powerful performance analytic intelligence right out of the box and is also easily customized to provide exactly what you or your end-users need with an easy-to-use drag-and-drop web interface. And there is no client software to install; the user interface is provided via your web browser.

TeamQuest Performance Software Architecture Diagram
TeamQuest Surveyor Architecture Diagram TeamQuest Analyzer TeamQuest Predictor TeamQuest CMIS TeamQuest CMIS Third Party Data Sources Monitored Infrastructure

Some of TeamQuest Surveyor's unique capabilities come from the fact that it does not centrally store the data that it analyzes, but instead creates a virtual capacity management information system (CMIS) by federating your existing performance-related databases. It can work with nearly any data source. (See "Third-party Data Sources" in the diagram above.) No data replication is required. It uses whatever you have available, without requiring you to "rip and replace" your existing data collectors and performance databases. Should you ever change underlying infrastructure management tools, TeamQuest Surveyor makes it easy to migrate from one performance toolset to another, analyzing older data from legacy databases and newer data from your new toolsets.

Naturally, one of the performance databases that TeamQuest Surveyor can federate is the distributed TeamQuest CMIS. Add TeamQuest Predictor to the mix and Surveyor can incorporate TeamQuest Risk Prediction results into Surveyor's analyses and reports. This makes it possible for you to be alerted in advance when your IT services are at risk of future outages and bottlenecks. You get the information you need to dodge problems before they actually become problems.

  • Can report in business-relevant terms, including financial as well as technical data in its analyses
  • Works in conjunction with TeamQuest Predictor and TeamQuest CMIS to provide advanced, automated predictive analytics.
  • Meets your unique requirements; has built-in intelligence and unparalleled flexibility.
  • Preserves your investment in performance tools, with a solution that works across any/all performance data sources & tools.
  • Delivers investment protection, eliminating the need to "rip and replace" when you migrate to new IT tools.
  • Extremely rapid ROI and value — within minutes with superior out-of-the-box reports & ease-of-customization.
  • Integrates with the distributed TeamQuest CMIS, giving you the option of using TeamQuest's data collection and/or data management capabilities.

surveyor-video-thumbnailVideo about TeamQuest Surveyor capabilities

  • Comprehensive service-to-server-to-storage, multi-tiered application performance reporting.
  • Automated performance and capacity analysis, recent and historical
  • Enterprise-wide, business-wide, and service-wide data analysis, working with your existing data sources, whether they be technical, process-related, or financial
  • Analysis integrating data spanning all management domains and technology silos
  • Handles both virtual and physical environments
  • Proactive analytics via TeamQuest Risk Prediction when used in conjunction with TeamQuest Predictor and TeamQuest CMIS, informing you of impending problems before they actually become problems.
  • TeamQuest Surveyor is a highly flexible and scalable capacity analysis and reporting web application that provides powerful analytics including:
    • Trending for performance and capacity analysis
    • Correlation analysis — multi-metric, multi-source
    • Top N reports
    • Static and dynamic grouping
    • Any period over period (e.g. Day-over-day) charts
    • Automated exception-oriented drill down
    • Calendar views
    • Heat maps
Predicted Server Health report.

This Predicted Server Health report was produced by TeamQuest Surveyor. The report uses TeamQuest Risk Prediction analytics that were automated by TeamQuest CMIS and powered by TeamQuest Predictor. The report predicts what server health will be in the future, using our exclusive TeamQuest Performance Indicator. With information from this report, you can focus your efforts to avoid future outages and bottlenecks.

Historical Server Health report.

This Historical Server Health report was produced by TeamQuest Surveyor. The report uses analytics that were automated by TeamQuest CMIS and powered by TeamQuest Predictor. The report shows historical server health using our comprehensive TeamQuest Performance Indicator. With information from this report, you can quickly see which of your systems have been causing you problems.

IO Forecast report.

This IO Forecast report from TeamQuest Surveyor shows which devices on which servers are likely to overrun their IO capacity in the future. Details are provided on an exception basis only for those devices that are likely to experience problems. This view uses a linear trend built off historical utilization and so does not require TeamQuest Predictor.

Processing Forecast report.

This Processing Forecast report from TeamQuest Surveyor is similar to the IO Forecast report, except that it shows which servers are likely to exceed CPU utilization thresholds in the future. Details are provided on an exception basis only for those servers that are likely to experience problems. This view uses a linear trend built off historical utilization and so does not require TeamQuest Predictor.

Processor Overload report.

This Processor Overload report features a table at the top of showing systems with high processor utilization (over 80%) and overload occurrences (the number of times that processor queueing is greater than 1). For each report mentioned in the table, a detailed chart is provided showing utilization over the reporting interval.

Virtualization Capacity report.

This Virtualization Capacity report is useful for monitoring the overall capacity of your virtualized environment, looking for hot spots and opportunities for improving VM placement. The report shows the CPU and memory utilization of all the Clusters, Hosts and Virtual Machines in the environment.

System Categorization Physical Systems report.

Using this System Categorization report you can get a quick overview of utilization statistics. You can see the relative number of under-utilized servers and spot opportunities for server consolidation or for moving workloads from over-taxed servers.

Enterprise Capacity report.

Perfect for providing a management-level overview of capacity, this report shows your current capacity and highlights whether that capacity usage is growing or shrinking. You can see counts for physical servers, virtual servers, operating system instances, CPUs, memory, and storage.

Virtual Machine Profiles report.

This Virtual Machine Profiles report gives a summary of the numbers of virtual machines you have of various sizes, based on CPU and memory allocation. The report also shows the rate of creation and deletion of virtual machines during the time interval shown.

Virtualization Headroom report.

This Virtualization Headroom report shows where you have opportunities for placing new virtual machines or for determining how many virtual machines you can potentially add to a VMware cluster.

Monthly Usage Pattern report.

This sample custom report uses color-coding to show when usage patterns for a service the user has titled "Global Wealth Management." Reports like this provide a quick visual indication that can help you spot problematic patterns.

A sparkline chart allows you to see KPIs at a glance

Many times it's more efficient to be able to see many charts with just the min, max and averages highlighted. The "Sparkline" chart is excellent for boiling down all the important statistics yet still visualizing the entire set of datapoints.

 

TeamQuest Surveyor can analyze...

...almost any aspect of performance and capacity that can be measured, including these, & more:
  • Virtual Environments
    • IBM PowerVM
    • Microsoft Hyper-V
    • Oracle VM Server for SPARC
    • Red Hat Enterprise Virtualization (KVM)
    • VMware vSphere (ESX/ESXi)
    • Xen
    • and more...
  • Operating Systems
    • AIX
    • HP-UX
    • Linux
    • Solaris
    • Windows
    • and more...
  • Mainframes
  • Business services
  • IT services
  • Financial KPIs
  • Applications
  • Databases
  • Storage systems
  • Power consumption
  • Network
  • and more...

Third-party Data Sources

TeamQuest Surveyor can integrate with virtually any data source, including these, & more:
  • TeamQuest CMIS
  • BMC
    • Performance Assurance (BPA)
    • Patrol
    • Xen
    • and more...
  • CA Nimsoft
  • HP
    • OpenView Performance Manager (OVPM & OVPA)
    • OpenView Performance Insight (OVPI)
    • OpenView Reporter
    • and more...
  • IBM
    • Tivoli Data Warehouse (TDW)
    • Tivoli Directory Server (TDS)
    • and more...
  • IntelliMagic
  • Microsoft
    • System Center Operations Manager (SCOM)
    • Microsoft Operations Manager (MOM)
    • and more...
  • VMware VCenter
  • Netuitive
  • Oracle Enterprise Manager (OEM)
  • Intel Data Center Manager (DCM)
  • APC
  • and more...

Customers using TeamQuest Products

AIG, Wellpoint, NASA, Verizon Wireless, COOP, Volkswagon, T-Systems, and Carter's
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Request Services TeamQuest offers a range of professional services relating to performance and capacity management including:
  • Deployment Services - assisting you with the implementation of TeamQuest Performance Software
  • Product Training - expanding your skills and capabilities using TeamQuest Performance Software
  • Customization Services - helping you adapt TeamQuest Performance Software to your unique requirements
  • IT Service Optimization Training - delivering knowledge of best practices for getting the most from IT infrastructure
  • Performance Analysis Services - completing specific problem-solving projects such as server consolidation and virtualization efforts
  • Capacity Planning Services - ensuring that your IT infrastructure will be ready for the future

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