TeamQuest CMIS®
(Capacity Management Information System)
A distributed performance database for all capacity and performance information across the enterprise
Users:
IT Performance Analysts, Operations Managers, System Administrators, Database Administrators (DBAs), Application Developers, Application Test Engineers
TeamQuest CMIS efficiently collects, stores and manages business service and IT service performance data for analysis and reporting via TeamQuest and third party tools. Use of a CMIS is widely recognized as one of the most important ITIL best practices, and TeamQuest CMIS is viewed as a "center of excellence" and a strategic business advantage by many TeamQuest customers.
- Designed to handle dynamic virtual & cloud environments.
- Efficiently manages performance data with a distributed architecture.
- Used by customers with over 40,000 servers, 100K network elements.
- Supports complex, multi-vendor environments.
- Includes flexible agent & agentless collection.
What are the business benefits of using TeamQuest CMIS?
- Reduces time to resolve cross-silo problems, with vendor-agnostic solution for physical, virtual & the cloud.
- One tool for both high-level dashboards and detailed analysis, by efficiently facilitating high-level business service drill-down to detailed data.
- Reliably and accurately measures production applications in real-time with extremely low overhead; capable of collecting and managing more detail, more efficiently.
- Frees staffing resources from the need to maintain multiple, disparate data repositories, by providing one virtual performance database with everything you need.
- Grows with you and your infrastructure, with a scalable distributed architecture and policy-based administration.
- Delivers information in a form that is meaningful to business and IT managers, determining what portion of each IT resource is contributing to each business or IT service, and managing financial and business process performance together with IT infrastructure performance.
How does TeamQuest CMIS work?
The diagram below shows how the other products in the TeamQuest Performance Software suite interact and integrate with TeamQuest CMIS. In addition to TeamQuest products shown in the diagram, third party tools can exchange data and information with the TeamQuest CMIS using a variety of mechanisms.
TeamQuest Performance Software Architecture Diagram
TeamQuest CMIS supports complex, multi-vendor environments, and includes flexible agent and agent-less data collection, reduction, and aggregation capabilities. Native data collectors are available for a wide range of technologies, but TeamQuest CMIS can be further extended to other data sources through the use of "user agents." User agents can augment TeamQuest CMIS data with information about business process performance, custom application performance and more.
For efficiency, TeamQuest CMIS can store detailed performance data near the source of the data being collected. This data can be analyzed at a fine granularity, if necessary, to identify the cause of bottlenecks or slow response. Retention periods for such locally-stored detailed databases are generally shorter to keep database size more manageable.
TeamQuest CMIS can also employ one or more "Enterprise Databases" to enable efficient combined analysis of the performance of many distributed, heterogeneous infrastructure elements. By centralizing only key performance parameters and aggregating the data into a coarser time granularity, network traffic and storage requirements are minimized for enterprise reporting. But with TeamQuest CMIS, there is no need to sacrifice the details you need for problem solving. TeamQuest CMIS seamlessly manages drill-down from high-level performance data kept in a more centralized Enterprise Database to the fine-grained details kept closer to the source.
How is TeamQuest CMIS different?
- Efficiently stores all the data you need, using a distributed architecture to store the right data in the optimal place.
- Selectively aggregates and summarizes; does not force you to throw away important data to get enterprise reporting.
- Provides seamless and automated access to data; quickly fetching the details you need regardless of where they are stored.
- Efficiently gathers data from a wide variety of infrastructure, using out-of-box collectors for applications, middleware, databases, operating systems, hypervisors and other sources.
- Allows you to create "user agents" for gathering virtually any type of performance data, including information about business performance, custom applications, power consumption or cooling.
- Minimizes the overhead and uses the most efficient means available to gather the most comprehensive, accurate and up-to-date measurements possible.
- Permits both agent and agent-based collection, depending on the requirements of the situation.
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