TeamQuest CMIS^®
(Capacity Management Information System)

Benefits

• Reduces time to resolve cross-silo problems, with vendor-agnostic solution for physical servers, virtual servers, and storage systems.
• Performance data management perfect for both high-level dashboards and detailed analysis, efficiently facilitating high-level business service drill-down to detailed data.
• Analyze performance and capacity through all the tiers of your computing infrastructure, from services and applications all the way to your underlying storage systems.
• Reliably and accurately measures production applications in real-time with extremely low overhead; capable of collecting and managing more detail, more efficiently.
• Frees staffing resources from the need to maintain multiple, disparate data repositories, by providing one virtual performance database with everything you need.
• Grows with you and your infrastructure, with a scalable distributed architecture and policy-based administration.
• Delivers information in a form that is meaningful to business and IT managers, determining what portion of each IT resource is contributing to each business or IT service, and managing financial and business process performance together with IT infrastructure performance.

How it works

The diagram below shows how the other products in the TeamQuest Performance Software suite interact and integrate with TeamQuest CMIS. In addition to TeamQuest products shown in the diagram, third party tools can exchange data and information with the TeamQuest CMIS using a variety of mechanisms.

TeamQuest Performance Software Architecture Diagram

TeamQuest CMIS supports complex, multi-vendor environments, and includes flexible agent and agent-less data collection, reduction, and aggregation capabilities. Native data collectors are available for a wide range of technologies, but TeamQuest CMIS can be further extended to other data sources through the use of "user agents." User agents can augment TeamQuest CMIS data with information about business process performance, custom application performance and more.

For efficiency, TeamQuest CMIS can store detailed performance data near the source of the data being collected. This data can be analyzed at a fine granularity, if necessary, to identify the cause of bottlenecks or slow response. Retention periods for such locally-stored detailed databases are generally shorter to keep database size more manageable.

TeamQuest CMIS can also employ one or more "Enterprise Databases" to enable efficient combined analysis of the performance of many distributed, heterogeneous infrastructure elements. By centralizing only key performance parameters and aggregating the data into a coarser time granularity, network traffic and storage requirements are minimized for enterprise reporting. But with TeamQuest CMIS, there is no need to sacrifice the details you need for problem solving. TeamQuest CMIS seamlessly manages drill-down from high-level performance data kept in a more centralized Enterprise Database to the fine-grained details kept closer to the source.

TeamQuest CMIS for Storage

If you are using SAN storage systems, there is a TeamQuest CMIS for Storage option which incorporates technology created by IntelliMagic for collecting and managing performance data from popular storage systems, such as those from EMC and IBM, with near-future plans to add Hitachi as well. With this option added, TeamQuest Performance Software can perform a combined capacity analysis of everything from apps and services down to the storage systems, and everything in between. For more information on the benefits of our storage capacity management solution, see the TeamQuest Storage Capacity Management Solution.

Why it’s better

• Efficiently stores all the data you need, using a distributed architecture to store the right data in the optimal place.
• Selectively aggregates and summarizes; does not force you to throw away important data to get enterprise reporting.
• Provides seamless and automated access to data; quickly fetching the details you need regardless of where they are stored.
• Efficiently gathers data from a wide variety of infrastructure, using out-of-box collectors for applications, middleware, databases, operating systems, hypervisors, storage systems and other sources.
• Allows you to create "user agents" for gathering virtually any type of performance data, including information about business performance, custom applications, power consumption or cooling.
• Minimizes the overhead and uses the most efficient means available to gather the most comprehensive, accurate and up-to-date measurements possible.
• Permits both agent and agent-based collection, depending on the requirements of the situation.

Compatibility

TeamQuest CMIS Analyzes:

• IT and Business Service Performance
• Operating Systems
  • AIX
  • HP-UX
  • Solaris
  • Linux
  • Microsoft Windows
• Virtual Environments
  • IBM LPARs and WPARs on PowerVM
  • Microsoft Hyper-V
  • Red Hat Enterprise Virtualization (KVM)
  • Solaris Zones, Containers and LDOMs
  • VMware ESX and ESXi
• Databases
  • DB2
  • Oracle
  • SQL Server
  • Sybase
• Web Servers
  • Apache
  • IIS
  • Others
• Storage Systems *
  • EMC
  • IBM
  • Others coming in the future
• Network devices via SNMP
• Network traffic between tiers
• Custom applications
• Management Console Integration
  • HP Openview
  • IBM Tivoli Netview
  • CA Unicenter TNG
  • Tivoli/Enterprise Console
  • IBM Tivoli Netcool
  • CA Aprisma
• Any management console which accepts SNMP Traps
• And more...