CEO Outlines Health and Future of TeamQuest

This year's TeamQuest Technology Summit (TTS) slimmed down the number of presentations from years past, but delivered a heaping, healthy plate of capacity management. The TTS menu included capacity planning, virtualization, cloud computing, IT Service Optimization (ITSO) and ways to improve IT efficiency. Jerred Ruble, President & CEO of TeamQuest delivered the keynote address to kick start TTS 2009.

He unveiled the theme of the show: how to get IT fit and stay IT fit. In addition, he assessed how the company is doing in the current economy, where it is heading and its general philosophy.

"TeamQuest software is there to help you get IT fit and stay IT fit," said Ruble. "The company provides proven capacity management tools and has evolved a large quantity of expertise in the discipline of IT Service Optimization. This combination of capacity management tools plus ITSO enables customers to get the most out of their specific IT environments."

He discussed a recent example - an organization suffering from a serious Oracle database issue. Personnel on site had spent three days attempting to remedy the severe performance slowdown of this mission-critical system. Despite their best attempt using monitoring and troubleshooting tools, they made no progress.

"After installing TeamQuest, they had located the precise cause and had completely resolved any and all slows within one hour," said Ruble.

He then briefed the audience on Release 10 of the TeamQuest Performance Software Suite as well as recent and forthcoming updates and improvements. Version 10 heralded several important changes to TeamQuest. This gives it a modern architecture established upon a federated database and a web-based interface, providing a consistent GUI between tools that has greatly enhanced its usability. From a single pane of glass, an IT administrator can manage all critical infrastructure with a single toolset, including a wide range of environments, applications and databases.

"These changes have opened the door to brand new features such as the IT Resource which automatically defines relationships between IT components throughout the network," said Ruble.

"TeamQuest has truly evolved into an enterprise-class capacity management information system that can manage the performance of thousands of servers, efficiently store collected data in a distributed confederated database (CDB), quickly and easily analyze data regardless of its location, and facilitate easier tool administration."

On the business side, the TeamQuest CEO highlighted the achievement of 18 consecutive years of profitability. In 2008, the company acquired 32 new customers and continued its overseas expansion. Last year, for example, TeamQuest opened offices in Germany and France. It further established its Asia Pacific (AP) presence, specifically in China, and expanded its growing Latin American coverage in Mexico and Brazil.

Other good news concerned the forging of new partnership agreements, an even greater engineering investment, a continued focus on enterprise environments and the previously mentioned improvements to Release 10.

"Our strategy remains the same: to provide capacity management products for the enterprise," said Ruble.