TeamQuest Technology Summit Promotes the
Habits of World Class IT

The sixth annual TeamQuest Technology Summit (TTS) was recently held at the beautiful Hilton El Conquistador Resort in Tucson, Arizona. Against a backdrop of the jagged peaks of the Santa Catalina Mountains, more than 100 TeamQuest customers assembled for a packed program of keynotes, seminars, analyst briefings, product demos and training sessions. This made TTS 2008 the largest event ever held by the company.

Jerred Ruble, president and CEO of TeamQuest, kicked off the proceedings with his keynote address. He unveiled the overall theme to the summit - The Habits of World Class IT. Among the best practices of top organizations, he included:

• Optimizing the use of the IT infrastructure
• Standardizing performance tools across silos
• Simplifying, rationalizing and consolidating
• Using mature, repeatable and manageable processes
• Locating and leveraging underutilized resources
• Integrating business needs and IT capacity plans

"TeamQuest Performance Software enables organizations to successfully implement the habits of world class IT," said Ruble.

His talk was immediately followed by an entertaining presentation by comedian Greg Schwem who focused on the funnier side of IT. He regaled the audience with the quirks and absurdities of the technology sector. Schwem joked about the politics of corporate email, our love of acronyms, IPODs with 20,000 songs, and ended with some jibes at the esoteric nature of the capacity planning profession.

With the audience now thoroughly warmed up, IDC analyst Tim Grieser explained the intricacies of server virtualization and the increasingly important role of performance and capacity management.

Next a capacity planner for a European financial services giant discussed the challenges of capacity planning in high availability environments. Jaws dropped as he outlined the incredible volume of transactions crunched through his data centers on a 24/7 basis. He uses TeamQuest in a variety of ways to stay on top of a vast array of servers, applications and customer touch points.

And that was only the first morning!

• "Sun and TeamQuest - Real Answers in Virtual World" by David Blankenhorn of Sun Microsystems
• A second-day keynote by Robert Erhardt of the San Diego Zoo
• A case study on how the Law School Admissions Council implemented IT Service Optimization (ITSO) to successfully address rapid expansion.

These and other presentations from the show will be made reproduced as news items, webinars and white papers in the coming months. Visit www.teamquest.com for more details.