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    • Getting Started: A Manager's Guide to Implementing Capacity Management

    Successful capacity management projects start with good planning

    The definitive guide to IT capacity management best practices, process flow and techniques. 

    While there are plenty of managers in and outside of IT departments who have heard of Capacity Management, few know enough about the practice to teach it to their staff. While every business' IT environment differs based on how it acquires, delivers, and consumes resources, all environments and infrastructures require Capacity Management to ensure reliably productive work. But without the necessary resources and support, your team won’t be able to implement this crucial practice into their existing work processes on their own.

    This TeamQuest white paper takes a look at the benefits of IT Capacity Management for all organizations, including those businesses that have adopted DevOps or Agile Methodologies, rely on cloud-based or virtual environments, and those that still primarily use classical, in-house IT. We explain what resources you’ll need to begin your implementation efforts, where you’ll need organizational support, and how to control costs throughout the process.

    What Is Capacity Management?

    • Go beyond the broad definition of Capacity Management to find out about the processes it involves, including monitoring, reporting, tuning, planning, and predictive modeling
    • Discover the chief benefits of effective Capacity Management, both for your IT organization and the business at large
    • Learn about the three different kinds of Capacity Management -- Component, Service, and Business -- and why each of them is important

    Every Resource You’ll Need for Implementation

    • Understand what kind of expertise will be needed to move your organization towards full Capacity Management capability and what employees are most likely to have it
    • Learn what both DevOps and ITIL Capacity Management processes are and how to write good ones for your business
    • Identify the tools you’ll need to both implement Capacity Management and demonstrate its value to the business at large

    What Comes Next?

    Follow through on the transformation of your organization by continually improving cost management and performance monitoring processes, and build stronger relationships with management to heighten the value of IT to the business.