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Learn the 5 Habits of Highly Successful Capacity Planners from a guy who knows. Best Practices Manager Ron Potter has worked in the performance management and capacity management arena for 20 years in medium and large corporations. As a veteran capacity planner, Potter has been in the trenches and knows first-hand what it takes to work with the business to ensure success. In addition, he has swapped best practices with many successful IT professionals at numerous conferences over the years. He shares the best of the best in this short white board video.