In this podcast learn:

    How To Optimize IT Services

    Join TeamQuest Best Practices Manager Ron Potter and Senior Marketing Expert Jennifer Merfeld as they explain "How To Optimize IT Services." Learn how to consistently meet IT service levels while minimizing costs and mitigating risks by using TeamQuest's five-step IT Service Optimization (ITSO) process. Built upon ITIL best practices, ITSO outlines effective processes for capacity planning and service level management.
    In this podcast learn:

    • Exactly what is IT Service Optimization
    • The underlying disciplines of ITSO
    • Where to start and what should be in place when implementing ITSO
    • The 5 steps of ITSO
    • ITSO challenges and solutions

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