How It All Works

    Our solution provides tools for a complete capacity management process that helps IT organizations mature from chaotic and reactive to service- and value-oriented. The process is made up of four primary steps:

    1. Data collection and management
    2. Data analysis for real-time problem-solving
    3. Prediction of resource requirements
    4. Presentation of actionable information

    Data Collection and Management

    Our agent and agentless data collection supports multi-vendor, physical, and virtual environments. For efficiency, detailed performance data can be stored locally, while data from many distributed infrastructure elements can be centralized and stored at coarser granularities.

    Data Analysis

    Sophisticated algorithms that have been honed over decades of experience and provide 95% accuracy, automatically analyze thousands of data points from disparate systems. Health and risk scores identify problem areas, allowing you to focus attention where it's needed. Seamless drill-down from high-level performance data to fine-grained details allow you to quickly identify and resolve the cause of bottlenecks and performance issues.

    Prediction

    Accurate prediction of when and where resource shortfalls will occur requires non-linear behavior to be taken into account. Our proven algorithms do that for you.

    Presentation of Actionable Information

    Purpose-built dashboards bypass the protracted cycle of building reports and provide executives, managers, and IT Operations staff with the information they need on any device whenever they need it. The same data is used to provide different views for different stakeholders.

    Architecture Diagram

    TeamQuest Architecture Diagram 2016

    As shown in the first box in the diagram above, our software analyzes data from a variety of data sources. You can use our CMIS to gather and manage that data, or you can use other vendors as shown in the second box - we don't mind. The third box shows that Vityl Dashboard can access data directly from the sources, or - like all of our other products - it can access data from your vendor database of choice. Using our products to observe performance, resolve issues, predict resource requirements, and guide decisions, you get the answers you need to make IT better.