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How to Design a Performance-Related Strategy
Stop taking a reactionary approach to performance issues within your IT infrastructure. Diagnostic analytics can help you uncover and address potential problems before they occur.
IT maturation means that you have a system that allows you to respond to online performance issues quickly and effectively as soon as they appear. However, optimizing your IT maturity requires an ability to address potential problems long before they have a chance to pop up.
By effectively harnessing your existing data, you can get a better understanding of past, present, and future issues within your current system. This allows you to get out in front of problems instead of the inevitable scramble after finding out that one has already occurred.
The first step to a more efficient system is to get a better understanding of the ins and outs of your current IT infrastructure — where and how do your problems occur, and which components are dependant on one another?
This requires putting your data to work for you. There are tools that can turn your raw data into information that ultimately helps to guide the decision-making process. Diagnostic analytics sift through vast pools of data to discover patterns in performance issues, thereby allowing you to address problems at their root. This is the best way to gain a better understanding of your system, and why it’s doing what it’s doing.
A more proactive approach to data analysis also means improving the integration of your various data sources. As you begin to correlate data across different organizational silos, new dependencies will pop up in surprising places. Gaining a comprehensive perspective on your system requires a broader range of peripheral sources, which may include things like configuration data, facilities data, asset and costing data, service level agreements, business transaction volumes, and incident data.
It’s important to understand that data integration doesn’t necessarily refer to the physical consolidation of information, as this often leads to redundancies, which in turn results in an undue strain on resources. Rather, the idea is to seek out solutions that offer integration through “federation,” making multiple sources appear as one for optimal efficiency.
Identifying and addressing issues at the root will certainly increase your system’s efficiency, but it doesn’t account for every potentiality. Yes, existing data can help us preemptively address issues that are lurking just beneath the surface, but what about those distant problems that we might not become aware of until it’s too late?
By running various scenarios and employing predictive analytics, companies can get a better idea of the long-term viability of their IT infrastructure. This not only boosts efficiency now, but also allows unforeseen problems to be dealt with more effectively down the road.
The key to IT maturity and optimization is a clear understanding of where you are today, where you want to be tomorrow, and how you’re going to get there. If you’re still fuzzy about the current state of your IT infrastructure, start with TeamQuest’s free IT Service Optimization Maturity Assessment. Then check out some of their incredible tools and services that can help guide you down the path to IT optimization.
The experts at TeamQuest understand that every business has unique objectives, and an IT infrastructure should be specifically tailored to reflect those needs. With the proper tools and guidance, your system can become more proactive and efficient, ensuring long-term viability and optimization, no matter what unforeseen challenges might come your way.
(Main image credit: W.Rebel/flickr)