London Clouds

    Cloud Downtime in EU Threatens Businesses

    August 25, 2015

    By John Miecielica

    As businesses increasingly rely on cloud technology for continually successful operations, you have to make sure your provider can meet all of your needs, 24 hours a day, seven days a week.

    According to a recent report from Skyhigh Networks, the use of cloud service providers in Europe has risen sharply over the past few years. In the last twelve months, the average organization signed up for one new cloud service every day and used a total of 987 cloud services.

    The least active business signed up for 507 cloud providers, while the most active signed up for over 3,000. The key takeaway here is that businesses are more reliant on cloud technology than ever, and this trend is likely to continue its upward climb in the years to come.

    The Death of the Five-Day Work Week

    Constant internet access via computers and smartphones has blurred the lines between work and home life. And while cloud activity generally drops by over 50% on the weekends, the overall usage is still far from zero.

    In fact, Computer Business Review reports that over 10% of all cloud usage in Europe takes place on Saturdays and Sundays. Today’s customer expects access to a business or service 24/7, which has made it necessary for office workers and executives to remain connected at all times.

    And while working on the weekend can be good for business, it can also put a serious strain on your IT support and infrastructure. That means having a provider who offers night and weekend support is crucial when it comes to meeting the demands of the modern consumer.

    Stay Protected

    While the consistency of your cloud service provider’s support is crucial, so is the security of your data. If you’re storing sensitive information of any kind, the last thing you want is to find yourself in a situation that might leave you vulnerable.

    The Skyhigh Networks report determined that almost 65% of all cloud services are unsafe. What does that mean exactly? Well, in Europe, only 7% of more than 12,000 cloud service providers met the baseline requirements to be deemed “business-safe.”

    Only 15.4% use multi-factor authentication, less than 10% store encrypted data, and less than 3% are ISO 27001-certified. In an age of incessant cyberattacks and security breaches, confidence in your service provider’s ability to protect your data has become more important than ever.

    Make the Right Choice for Your Business

    For any tech-related business, success is largely dependent on finding the point where demand and capability intersect. The IT experts at TeamQuest recommend seeking out a cloud provider whose services align with your specific level of demand.

    Knowing whether or not you need 24/7 service and support will ensure you’re only paying for what you actually use, ultimately reducing overhead and keeping you financially optimized.

    Not sure where you fall on the spectrum? TeamQuest offers helpful tools and support for more effective capacity planning, ensuring that your cloud services provider is the perfect choice for the specific needs of your company.

    (Main image credit: JimmyMac210/flickr)