You want fewer calls about poor response time, faster time to resolution, and more time for proactive planning.
Manage performance of IT services by focusing your attention where it's needed. Using a single number on a scale from 0 to 100, you can quickly see the current health of each IT service. Let sophisticated algorithms automatically analyze mountains of data to identify which IT services are having performance issues and the severity of them.
A humanitarian organization reduced the number of application slowdowns by 94% in four months. — IT Manager
The billing system at one of the largest mobile phone providers in the U.S. stopped running. While DBAs, Unix admins, and network admins were blaming each other, the newly-installed TeamQuest software identified the cause in 5 minutes. — IT Manager