|When you base day-to-day operations on predictive analytics, IT can anticipate future workload needs and prepare for usage spikes.|
|Once you’re able to prevent outages, the dependability and reliability of your online services will help you build a strong reputation. Protect your brand’s reputation for customer service by optimizing your IT infrastructure.|
|Proper distribution of IT resources will lead to more efficient service and better budgeting decisions, allowing executives to invest in projects that help the business grow.|
If you need an idea of how devastating an online service outage is, imagine if over half your physical locations unexpectedly closed. Downtime not only halts your revenue stream, but hurts customer loyalty, damages your brand’s reputation, and wastes the hours and resources it takes to fix the problem as well. The only way to prevent these problems is through proactive IT maintenance measures -- steps that can be better classified as capacity planning.
When organizations do effective capacity planning, they can determine their specific infrastructure needs, find out how successfully their current system is operating, and forecast future system requirements. This resource page is provided as a free tool for companies to improve their capacity planning strategies so they can deliver optimal services at the lowest possible cost.
Everybody sees capacity planning differently, so select the persona that most resembles your perspective -- or learn about how capacity planning affects performance at all levels of a business.
Good capacity planning keeps IT's goals aligned with yours
Business leadership often gets plenty of data from IT, but not the context they need to make important decisions. As a result, companies either overspend or spread their resources too thin, leaving them vulnerable to waste, service spikes and server outages. Business leaders need both insight into the IT process and a way to communicate productively.
Capacity planning allows business leaders to:
When business leaders have a clear idea of IT costs and capabilities, it’s easy to plan projects within their budget. They can free up wasted resources and allocate those resources to augment existing online services and build new ones, improving business productivity without sacrificing capital. And when companies can accurately predict service outages, they can plan to prevent them, keeping customers confidently connected and loyal.
IT departments should function as a business within a business, always generating value and improving ROI. With accurate, real-time data, business leaders can consistently monitor the business value being delivered by IT and make adjustments on the fly; gone are the days of annual or semi-annual forecasting. IT should be as forward thinking and up-to-date as the business it supports.
By opening lines of clear communication, IT can operate in tandem with the business, increasing productivity and leveraging insight for business success.
An introduction to IT Service Optimization
With ever-increasing IT complexity, businesses are turning to IT analytics to optimize performance and cost and meet the demanding levels of service required by the business.
IT Analytics: The Key to Maximizing Business Performance
How IT analytics could be the key to reducing costs and increasing performance.
While competitors fight to keep their heads above water, you can chart a course for the future
These days, IT organizations rarely have dedicated capacity planners who's core responsibility is to manage and align infrastructure supply and demand. Meanwhile, enterprise IT infrastructures have become increasingly layered, complex, and expansive. Sorting out all that data to determine where problems originate is incredibly difficult on its own, and using it to get ahead of problems and predict future issues is downright impossible.
To address the complex nature of IT today, an effective capacity planning tool needs to leverage artificial intelligenceto focus your optimization efforts towards the business services which are the most unhealthy or at highest risk. This style of management is sometimes referred to as management by exception. In this context, capacity planners use scenario-based modeling to planfor demand spikes, create a disaster plan, or rollout a new service, while relying on automated predictive analytics to do routine, continuous capacity planning. This approach will drastically reduce maintenance work, allowing you to focus on innovative new projects and add value to your entire department
Capacity planning allows IT operations to:
Without sophisticated tools, the battle against downtime and over-provisioning will always be a losing one. Arm yourself with a suite of software that will give you everything you need to do capacity planning. Balance IT health and risk with a suite of tools that will keep service levels up and costs down.
Capacity planning makes budgeting simple by putting IT data in a clear, business context.
How to Do Capacity Planning
Meet the capacity planning needs of today’s complex and rapidly changing virtualized and cloud environments with automated predictive analytics solutions.
Scott & White Launches Capacity Planning Strategy
Scott & White used TeamQuest Model to accurately predict requirements, ensuring that IT requirements were met 100% of the time.
Capacity planning with TeamQuest: Because you need to plan ahead to get ahead
IT managers often finds themselves in an unenviable position: they must balance the ambitious digital projects proposed by business leaders and demand for business serviceswith the realities of their current IT infrastructure. Scarce capacity means presenting ugly cost figures to superiors, or even having to stonewall the project altogether.
It’s no wonder this layer of management is often saddled with a reputation for saying “no” to projects that everyone else is onboard with. Luckily, capacity planning lets IT managers discover not only what is possible, but what is valuable.
Capacity planning allows IT management to:
IT organizations often struggle with justifying infrastructure investments. Business stakeholders believe that IT organizations cannot clearly link incremental infrastructure costs to the business value they create, and as a result IT budgets are unnecessarily capped to control costs. A proper capacity management strategy can reverse this trend by framing IT investments in terms of the services they support, and consistently maximizing the efficiency of this infrastructure by optimizing workload distribution.
Putting IT services in a clear business context will enable IT leaders to spend less time putting out routine fires and more time creating additional value, giving their staff the flexibility they need to fully apply their expertise. With fact-driven decision making, IT managers can create more consistent and efficient services, justify the budget they need, and better collaborate with executives to align IT and business goals.
Selling the Capacity Upgrade
Read how one IT manager successfully sells his management on the need for system upgrades.
Finance Giant Cuts Costs & Finds Simplicity in Data
Fortune 100 finance corporation automates 70% of analysis and reduces staff time by more than 95%.
Now you know why your company needs capacity planning tools — but what tool do you choose? There are plenty of products out there that claim to do capacity planning, but only a few of them are really capable of making IT more powerful and more valuable to the business. Find out more from our "How to Choose a Capacity Planning Tool" resource.