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    Executive Profiles

    Paul Hesser

    Paul Hesser

    President and Chief Executive Officer

    Mr. Hesser brings to TeamQuest more than 25 years of management experience in the technology industry, which includes leading innovation and process improvements at IBM Global Services, successfully leading organizations focused on high availability and business intelligence solutions, and most recently leading the strategy and product delivery for a large international technology company.


    Bill Andruss

    CHIEF Technology OFFICER

    Andruss brings more than 25 years of experience leading teams to develop new and emerging enterprise software products, which includes managing remote and cross-cultural teams working on predictive analytics and Big Data initiatives at EMC. At TeamQuest, Andruss is responsible for providing leadership, strategy, development and management of all engineering and technical support activities.


    Jason King


    King leads TeamQuest international operations, providing strategic and operational direction to grow market share. King draws from his extensive, 15-year background in intercultural business to formulate and execute programs in support of the TeamQuest brand and is known for his dual ability to develop his team while growing revenues. Prior to joining TeamQuest, King was successful in developing and implementing sales and marketing strategies, as well as growing business partnerships. Prior positions include CEO of Lavasoft and VP of Business Development EMEA at CSOFT International.


    Renee Ritter


    Ritter is responsible for increasing market share throughout the Americas region. She leverages more than 15 years of enterprise software sales experience to provides strategic and operational direction to the teams within the Americas operation including Account Management, Pre-Sales Technical Support, and Field Marketing. Her passion for melding customer needs with TeamQuest solutions has served as her hallmark since joining the company in 1996. Ritter holds a B.A. degree from the University of Iowa and prior to joining TeamQuest, she was employed by The Principal Financial Group.


    Dino Balafas

    Dino Balafas

    Vice President of MARKETING

    Balafas is responsible for market strategy and adapting TeamQuest’s product and service offerings to the evolving needs of IT operations management. He brings more than 20 years of experience in developing new products and capabilities with strong market adoption. Prior positions include serving as Vice President of Products and Services for the Datacard Group, Vice President of Sales and Marketing at Instrumental and Sr. Director of Global Field Marketing at QLogic.


    Kathleen Koranda


    As a member of the executive team, Koranda establishes global direction for corporate human resources operations, staffing and recruiting, EEO/workforce planning, diversity, compensation and benefits, employee relations, training and development. Koranda joined TeamQuest in 1999.